Business Process Services
Business Process Services
Our Business Process Services enable our customers to respond to an evolving environment and remain competitive; it helps them to improve efficiency and enhance agility to explore new growth opportunities.
We enable a combination of operational excellence, industry expertise and digital transformation capabilities delivering best-in-class end-to-end process metrics and business outcomes in the BFSI & healthcare sectors. These services are backed by new age digital technologies like Machine Learning & ICR.
Our model is a combination of front office contact center and back-office processes that enable you to deliver your services in a geo-agnostic manner.
Our range of Business Process Services include:
- Digitization & Data Processing
- Customer On Boarding
- Liability/Asset processing
- Mailroom services
- Shared Services for SCM, Travel, HR , Finance
- ECS/ACH Mandate management
- Customer Communication Management
Quality
Committed to continuous improvement and closing the capability gap our Business Process Services have been appraised for SVC 1.3 Level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI).
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